Frequently Asked Questions

1. Where do you deliver?
We deliver to all hotels, apartments and private houses from Noosa to Caloundra.
 
2. What are the delivery charges?
The delivery rate is between $10-$20 depending on location, and this includes the pick up.
 
3. What time can the equipment be delivered to me?
Deliveries are done between 10am and 4pm
 
4.Do I need to pay a deposit or bond?
No deposit or bond is required, however, full payment is due prior to delivery
 
5.Can customers collect if they don’t need the items delivered?
YES customers and collect and return items to our warehouse in Marcoola by appointment.
 
6.Can you install a car seat if I hire one?
Yes, we are trained and accredited restraint professionals (ACRI).
 
7.If I hire a car from the Sunshine Coast Airport, Can I hire a car seat from you.
Yes, we will deliver the car seat to the airport and install into the hire car prior to your arrival. We will collect from the airport on your departure. Delivery and installation fees apply
 
8.How can I pay?
For your convenience we accept VISA, Master Card, and Direct Deposit.
 
9.What are your office hours?
Office hours are: Monday – Friday 8.00am - 5.00pm
                               Saturday & Sunday 9am – 12pm
 
10.What time do I need to have items ready for return?
Equipment must be ready for return by 10am, unless by prior agreement.